• We kindly accept payments through ’s secure payment system.
• We kindly ask that payment be completed within 4 days of placing the order. Unpaid orders may be automatically canceled by .
• Sales tax may be applied in accordance with policies and applicable state regulations.
• If you wish to cancel your order, please contact us before shipment. Once the order has been shipped, cancellation may no longer be possible.

• Orders are processed within 1–2 business days after payment is received, Monday through Friday (excluding weekends and holidays).

• We offer free standard shipping within the United States. Orders are shipped from local U.S. warehouses via FedEx, UPS, USPS, DHL, or other carriers selected automatically based on the order details.

• We currently ship to the 48 contiguous United States only. P.O. Boxes, APO/FPO/DPO addresses, Alaska, Hawaii, Puerto Rico, Guam, and other U.S. territories are not supported.

• Please kindly ensure your shipping address is correct before placing your order. We only ship to addresses confirmed by . Any address change after shipment may result in additional fees, which will be the buyer’s responsibility.

• Delivery times are estimated by carriers and may vary due to weather, holidays, peak seasons, or other factors beyond our control.

• If your package arrives damaged or is lost in transit, please contact us within 3 business days after delivery with photos so we can assist you promptly.

• Customer satisfaction is important to us. If you experience any shipping issues, please contact us via messages before opening a case or leaving response, and we will be happy to help.

During the warranty period, if the product is confirmed to have a quality issue, we will provide one of the following solutions:

• Product replacement or spare parts

• Refund or partial refund (depending on the specific case)

The warranty does not cover the following situations:

• Damage caused by improper use or installation

• Personal reasons (such as change of mind or dislike of the item)

• Incorrect item purchased that has been used or installed

If your item arrives damaged, defective, or incorrect, these limitations do not apply. Please contact us as soon as possible, and we will be happy to provide a replacement or an appropriate solution.

We kindly recommend checking your item upon delivery:

• Inspect the outer packaging for any damage

• Verify that the item model matches your order

• Check the product condition before installation or use

Please note that installed or used items may have limited return eligibility.

• Refunds will be issued to your original payment method

• Returns are handled in accordance with ’s return policy

• In some cases, return shipping costs may be the responsibility of the buyer

We do not offer price matching with other platforms or during promotional events.