We work every day to provide you with the best quality products at the best affordable price, and truly hope you will be pleased with the product you have ordered with us. However if for any reason you are not, please follow the following instructions for returning products.

If for any reason you wish to returnyour purchase you must- notify us with message- provide a simple explanation of the reason why you want to return the products. We normally answer you within 24 hours. Our customer service team will contact you with all necessary procedures.

If the delivered item does not match your order, is damaged or incorrectly supplied, please contact us as soon as possible todiscuss a refund, repair or replacement. We will ask you to send us a photo of any damage for our records to assist us in taking appropriate action. If your complaint appears valid we will arrange for collection of the item by our courier, who willadvise you of a proposed collection date. We will require you to take care of the item after you have taken delivery of it until it is collected, as it might be necessary to return it to the manufacturer. Please include your customer order details with the item(s) to be returned, as these are necessaryfor processing a return. Once received, the items will be checked and our customer service will contact you to discuss a possiblereplacement or full refund.

Concerning unwanted goods, if you change your mind for any reason and you wish to return yourpurchase you must notify us within seven working days of receipt by contacting our Customer Service team at Contact Us

Please note that ifyou changed your mind about the product(s) and want to return your item provided you notify us within seven days of receipt andtake good care of the item(s) before returning it to us, you will get a full refund for the item(s). However, you will be chargedfor of collection costs for your item. Once you have notified us of your unwanted item, we will arrange for collection of the item notiby our courier, who will advise you of a proposed collection date shortly after.

For security reasons we can only return refunds tothe original payment method you used to place your order.

We only accept PayPal Payment only. For credit card or debit card, youcan make the payment via PayPal.

Refunds are normally issued within 2 working days. If you have any further informationregarding payment, please contact us via message.

Uenioy offer a wide range of designer furniture, such as sofa, coffee table, dining tables and chairs, sideboards,storage, chest of drawers, bed frame etc. We cut the middleman to make you original furniture design at affordable prices.